Webmaster & Maintenance
DJ's provides the support and resources needed to manage and grow your web solution. We tailor-fit Webmaster service based on what each client specifically requires.
Webmaster Service Options
| Deliverable | Description |
|---|---|
| Launch initiatives | Performing technical and marketing tasks and initiatives during launch. Soft Launch where the web solution is placed in the live environment without formal marketing or announcement for a period of time. Hard Launch upon confirmation of working order. |
| Security set-up & management | Implement and manage the security measures as determined by the web solution. We provide security protection both network and web side. In addition, we use Sucuri for a layer of security infront of e-commerce, database and web applications. |
| Hosting & server set-up & management | Implement and manage the hosting & server infrastructure as determined by the web solution. We have privately-owned servers and long-time partnerships with Canadian hosting companies that have data centers in Vancouver and Toronto. We receive:
|
| E-mail set-up & management | Set up and manage the e-mail addresses that are to be associated with the web solution contacts. E-mail addresses can be stand-alone or forwarded to existing e-mail accounts. E-mail addresses proteced from virus, malware and spam through FuseMail. Our e-mail set-up preferred options are:
|
| Content updating | Availability to help with web solution content updating and digital asset implementation. |
| Consulting & support | Provide consulting and support to help maintain and manage the web solution. Availability for phone discussions and face-to-face meetings. Availability to troubleshoot usage issues and provide technical user support to web solution users. |
| e-Marketing | Provide the marketing team with e-marketing support. Our e-marketing areas of expertise are the planning and implementation of SEO compaigns, E-mail marketing campaigns and digital advertising campaigns. |
| Training | Provide training needed for updating content and providing web solution user support. Preparing screenshots, instructions and videos for how to use web solution features and functionality. |
| Performance monitoring | Monitor the infrastructure and web solution for variabilities in usage & results. |
| Reporting & analytics set-up & management | Implement the reporting requirements for the web solution. This may include:
|
We are available to work on a month-to-month or retainer basis. References are available upon request.